6 September 2026
Home Depot deploys 175+ AI pilots across stores and operations
First reported
Prompt Engineering Daily ran this on .
- Home Depot built AI tools for in-store shopping, including Magic Apron for product guidance and voice agents answering customer questions four times faster than traditional phone systems.
- The company created AI-powered professional contractor tools called Blueprint Takeoffs and Material List Builder to help estimate materials and costs.
- Home Depot acquired companies with specialized AI capabilities rather than building those systems internally, and ran many small pilot projects instead of betting on a few large ones.
How it was covered
Prompt Engineering DailyAadit Sheth
Home Depot has built 175+ AI pilots including Magic Apron for in-store guidance, AI voice agents for customer service (4x faster than phone trees), and Pro tools like Blueprint Takeoffs and Material List Builder. The newsletter argues that Home Depot's success comes from running many small pilots rather than a few large ones, investing in unglamorous supply chain AI, and acquiring specialized capabilities like SRS Distribution and GMS rather than building from scratch.